Please pay close attention to following the house rules: Non-compliance could result in sizable fines. • All guests staying at a Portoro home are required to sign a rental agreement and complete identity registration. • Age restrictions apply. Please inquire for more information. • All guests must be included on the guest list and not exceed the maximum number stated on the listing. • To ensure your safety, proper access to the home, and guest features, all guests are required to read the house manual upon arrival and notify Portoro with any questions. • Known damages incurred during your stay must be reported to the property manager immediately. • Before check-in, we will send you detailed directions to ensure a seamless arrival. • Check-in time is 4:00 p.m. Check-out time is 11:00 a.m. • Pets are not allowed at this home. If undisclosed pets are brought into the home without Portoro’s approval, there will be a cleaning charge of $500. • We cannot guarantee early check-ins or late checkouts. When it is possible to check in early or check out late, there will be a fee for anything outside of a one-hour window within our standard times. If your need for an early check-in or late check-out is great, your best option is to book an additional night. • The home has cameras for external monitoring only. • Hotel tax collection: Both the City of Port Aransas and the State of Texas require all hotel and vacation rental hosts to collect hotel tax. We collect these two taxes within the booking transaction. The state requires 6% and the city requires 7%. • Long-term stays: (Snowbird, long-term rental, winter Texas, winter Texan). Contact Starkey by Portoro to discuss if a long-term stay discount applies to this listing. Stays over 29 days are waived from paying the State and Local Hotel Tax. However, there are additional fees we need to collect for damage coverage and housekeeping. In compliance with our policies for long-term stays, we need to collect an additional cleaning fee for guests staying longer than 3 weeks. Your Guest Ambassador will coordinate the cleaning schedule for a minimum of once every 2 weeks. You can request cleanings more frequently if desired. Additional cleaning charges will be sent using a payment request or resolution request, immediately following the cleaning. Your guest ambassador will reply shortly and be available to assist you where needed. • For the safety of guests and the home, there are noise monitoring devices. These devices only measure the decibel level and do not record any audio.