Important information to note:
- All guests staying at a Portoro home are required to sign a rental agreement.
- To ensure your safety, proper access to the home and guest features, ALL guests are required to read the house manual upon arrival and notify Portoro with any questions.
- Known damages incurred during your stay must be reported to the property manager immediately.
- Check out considerations will be sent the day before departure.
- We cannot guarantee early check-ins or late checkouts. When it is possible to check in early or checkout late, there will be a fee for anything outside of a one-hour window within our standard times. If your need for an early check-in or late checkout is great, your best option is to book an additional night.
- Reservations made during Festivals and Conferences, i.e., SXSW, ACL, F-1, etc, are non-refundable.
- Stays over 29 days – please inquire separately for terms and conditions.
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- Austin gets chilly starting in the fall so the pool will be closed from late October to early March.
- The washer/dryer is located in an outdoor laundry closet, which can be accessed from the back deck.