SMS Terms for the United States
Last updated: May 5th, 2023
For text messaging in the United States, by requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, or otherwise consenting to receive one or more text messages (“Opt In”) or using an Portoro arrangement in which Portoro sends (or indicates that it may send, or receives a request that it send) one or more text messages (“Text Message Service”), you accept these SMS Terms for U.S. (“SMS Terms”), consent to the handling of your personal information as described in the Portoro Privacy Agreement, and agree to resolve disputes with Airbnb as described in our Terms of Service or the Terms of Service related to other booking platform. Message and data rates may apply.
Portoro will use reasonable commercial efforts to deliver text messages to the mobile number you provide. Portoro is not liable for delayed or undelivered messages.
By Opting In to a Text Message Service:
  • You expressly authorize Portoro to use autodialer or non-autodialer technology to send text messages to the mobile phone number associated with your Opt In. You do not have to Opt In or agree to Opt In as a condition of purchase.
  • You consent to the use of an electronic record to document your Opt In. To withdraw that consent, contact us via the methods described in the Contact Us section of our website (, or visit the Notification page in your account settings. If you withdraw your consent, certain features of our service may not be available to you.
  • You confirm that you are the current subscriber to the Opted In mobile phone number or that you are the customary user of that number on a family or business plan and that you are authorized to Opt In.
For additional help, text HELP in response to a message or contact our customer service team.
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